Returns & Refunds — 60-Day Guarantee

We stand behind GlowKnee with a 60-day money-back guarantee.

If you're not happy for any reason within 60 days of delivery, email us and we'll make it right — refund or replacement, your choice.

How to start: email support@glowknee.com with your order number. We'll reply within 1 business day with return instructions.

Refunds are issued to your original payment method once your return is on its way back to us.

No restocking fees. No interrogation. For hygiene, we ask that returns be in reasonable, resalable condition where possible — but if the unit failed on you, that's on us, not you.

Damaged or defective on arrival? Send a photo — we'll ship a replacement free, no return needed.